4TRADZ ("we", "us", or "our") operates the 4TRADZ platform and mobile application (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use the Service. By creating an account or using the Service, you agree to the practices described here.
Information We Collect
- Account information: name, email address, phone number, and password (encrypted).
- Business information: company name, address, tax ID, and service categories you provide.
- Client & job data: client contact details, job details, estimates, invoices, photos, and documents you create to run your business.
- Payment information: processed by our payment partners (e.g., Stripe, PayPal). We do not store full card numbers on our servers.
- Usage data: device type, logs, and how you interact with the Service.
How We Use Your Information
- To provide and maintain the Service and your company workspace.
- To process subscription payments and manage your account.
- To send service, billing, and important account notifications.
- To improve features, security, and performance.
- To comply with legal obligations.
Data Sharing
We do not sell your information. We share data only with service providers that help us operate (payment processors, cloud hosting, email delivery), under contracts that protect your data, and when required by law.
Data Retention & Security
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your company data; some records may be kept to comply with legal or accounting obligations. We use encryption, access controls, and row-level isolation between companies to protect your information.
Your Rights
You may access, correct, or request deletion of your personal data from within your account settings or by contacting us. If you are a California resident, you have additional rights under the CCPA and CPRA; contact us to exercise them (see below).
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know the categories and specific pieces of personal information we collect about you.
- Delete your personal information, subject to legal exceptions (such as records retained for accounting or legal obligations).
- Correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of personal information for purposes other than providing the Service.
- Limit the use of sensitive personal information to what is necessary to perform the Service.
- Non-discrimination — we will not treat you differently for exercising these rights.
Sale or sharing: 4TRADZ does not sell personal information and does not share it for cross-context behavioral advertising.
Sensitive personal information: We may collect government identifiers (tax ID), financial account details (handled by our payment processors), and similar sensitive data strictly to provide the Service and comply with tax/employment law. We limit its use accordingly.
To exercise any of these rights, contact us at support@4tradz.com or (831) 717-8466. We will verify your identity before responding.
Children's Privacy
The Service is intended for business use and is not directed to children under 16. We do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes through the app or by email.
Contact Us
Questions about this policy? Contact us at support@4tradz.com or (831) 717-8466.