LEGAL
Privacy Policy
4TRADZ LLC ("4TRADZ," "we," "us," or "our") provides business management software for contractors, trades, service businesses, and field-service organizations.
This Privacy Policy explains how we collect, use, store, and disclose information when you use the 4TRADZ website, mobile application, and related services.
By using 4TRADZ, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use 4TRADZ, we may collect the following categories of information:
- •Name
- •Email address
- •Phone number
- •Login and authentication information
- •User role and permissions
- •Profile image
- •Company or business information
Users may enter information about their own customers and business operations, including:
- •Customer names
- •Contact information
- •Property or service addresses
- •Job and project information
- •Estimates
- •Invoices
- •Payment records
- •Scheduling information
- •Notes and communications
- •Business financial information
Businesses using 4TRADZ may enter information relating to employees, technicians, contractors, or subcontractors, including:
- •Names
- •Contact information
- •Roles
- •Work assignments
- •Time entries
- •Scheduling and availability
- •Payment information
- •Documents and compliance records
Users may upload or create:
- •Photos
- •Documents
- •Receipts
- •Contracts
- •Compliance files
- •Jobsite information
- •Notes
- •Other business records
Payments and subscription transactions may be processed through third-party payment providers.
4TRADZ may receive transaction-related information such as:
- •Payment status
- •Subscription status
- •Transaction identifiers
- •Billing information necessary to manage your account
4TRADZ does not intentionally store full payment-card numbers when payments are processed by third-party payment providers.
We may collect technical information such as:
- •Device type
- •Operating system
- •App version
- •Browser information
- •IP address
- •Login activity
- •App usage
- •Error and diagnostic information
- •Notification-related device information
If you enable notifications, device information necessary to deliver push notifications may be processed.
2. How We Use Information
We may use information to:
- •Create and manage user accounts
- •Authenticate users
- •Provide 4TRADZ services
- •Manage jobs, customers, schedules, employees, and subcontractors
- •Create and manage estimates and invoices
- •Support payment and subscription functions
- •Provide reminders and notifications
- •Provide AI-assisted features
- •Improve application performance and reliability
- •Provide customer support
- •Detect fraud, abuse, or unauthorized access
- •Maintain security
- •Comply with legal obligations
- •Enforce our agreements and policies
3. AI Features
4TRADZ includes AI-assisted features, including the Michael business assistant and other automation tools.
When users interact with AI features, information provided in those interactions may be processed to generate responses, perform requested tasks, or assist with business workflows.
Users should avoid entering information into AI features that they are not authorized to process.
AI-generated outputs may require user confirmation before actions that create, modify, send, record, or delete business information.
4. How We Share Information
We may share information with service providers that help us operate 4TRADZ, including providers of:
- •Cloud hosting and application infrastructure
- •Authentication
- •Email delivery
- •Push notifications
- •Payment processing
- •Analytics and diagnostics
- •AI processing
- •Customer support and security services
These providers may process information only as necessary to perform services for 4TRADZ, subject to their applicable agreements and privacy obligations.
We may also disclose information:
- •When required by law
- •In response to lawful government requests
- •To protect users, 4TRADZ, or others
- •To investigate fraud or security incidents
- •In connection with a merger, acquisition, financing, or sale of business assets
5. Sale or Sharing of Personal Information
4TRADZ does not sell personal information for monetary consideration.
4TRADZ does not intentionally share personal information for cross-context behavioral advertising.
If our practices change, we will update this Privacy Policy and provide any rights or controls required by applicable law.
6. Customer Data and Business Accounts
Businesses using 4TRADZ may provide information about their customers, employees, subcontractors, or other individuals.
The business account holder is responsible for ensuring it has appropriate authority to enter and process that information through 4TRADZ.
For business-controlled data, 4TRADZ generally acts as a service provider or processor on behalf of the business using the platform.
7. Data Retention
We retain information for as long as reasonably necessary to:
- •Provide the services
- •Maintain user accounts
- •Meet contractual obligations
- •Resolve disputes
- •Maintain security
- •Comply with legal and accounting requirements
Retention periods may vary depending on the type of data and purpose for which it is processed.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.
No internet-based system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their login credentials and for promptly reporting suspected unauthorized access.
9. Account and Data Requests
Users may request assistance with:
- •Accessing personal information
- •Correcting personal information
- •Deleting personal information
- •Account deletion
- •Questions about privacy practices
Requests may be submitted by contacting:
We may need to verify the identity of a requester before completing certain requests.
Some data may need to be retained when required by law, security, fraud prevention, accounting requirements, or legitimate business obligations.
10. California Privacy Rights
California residents may have rights under applicable California privacy law, including rights to:
- •Know what personal information is collected
- •Request access to personal information
- •Request correction of inaccurate information
- •Request deletion of personal information
- •Receive information about categories of information disclosed
- •Opt out of certain sale or sharing of personal information, if applicable
- •Not receive discriminatory treatment for exercising privacy rights
4TRADZ does not sell personal information for monetary consideration and does not intentionally share personal information for cross-context behavioral advertising.
California privacy requests may be submitted to:
admin@4tradz.com11. Children's Privacy
4TRADZ is intended for business and professional use and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13.
If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
12. Third-Party Services
4TRADZ may integrate with or link to third-party services.
Those services operate under their own terms and privacy policies. 4TRADZ is not responsible for the privacy practices of third-party websites or services outside our control.
13. International Users
Information may be processed or stored in the United States or other locations where our service providers operate.
By using 4TRADZ, users acknowledge that information may be processed in jurisdictions different from their own, subject to applicable legal requirements.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we will update the Effective Date and may provide additional notice when appropriate.
Continued use of 4TRADZ after an updated policy becomes effective constitutes acknowledgment of the revised policy.
15. Contact Us
Questions about this Privacy Policy may be sent to: